Frequently Asked Questions

Find answers to common questions about our truck and bus engines, ordering process, delivery, and warranty. Can't find what you're looking for? Our team is ready to help.

What types of engines do you sell?

We supply new, used, and rebuilt engines for trucks and buses from all major manufacturers including Cummins, Caterpillar, Detroit Diesel, Volvo, Mercedes-Benz, MAN, Scania, and Perkins. Our inventory covers most heavy-duty commercial vehicle applications.

How do I know if an engine will fit my vehicle?

Provide us with your vehicle make, model, year, and current engine details (model number, serial number if available). Our technical team will verify compatibility and confirm the correct replacement engine for your application.

What is the difference between used and rebuilt engines?

Used engines are removed from donor vehicles in good working condition and sold as-is after inspection. Rebuilt engines have been completely disassembled, inspected, and restored with new or reconditioned components to meet OEM specifications. Rebuilt engines typically come with longer warranties.

What warranty do you offer?

All our engines come with a 6-month warranty covering manufacturing defects and component failure under normal operating conditions. Extended warranty options are available for rebuilt and new engines. See our Warranty Information page for full details.

Do you deliver to other African countries?

Yes! We deliver across the entire African continent. We have established logistics partners for road freight to neighbouring countries and air/sea freight for distant destinations. Delivery times and costs vary by location - contact us for a quote.

What payment methods do you accept?

We accept EFT (Electronic Funds Transfer), credit/debit cards (Visa, MasterCard), and cash payments at our warehouse. For international orders, we accept wire transfers. Payment terms may be available for established customers with approved credit.

How long does delivery take within South Africa?

Gauteng deliveries typically take 1-2 business days. Other major cities (Cape Town, Durban, Port Elizabeth, Bloemfontein) are 2-4 business days. Remote areas may take 4-7 business days depending on courier availability.

Can I visit your warehouse to inspect an engine?

Absolutely! We welcome customers to visit our warehouse in Kempton Park, Gauteng. Please call ahead to schedule an appointment so we can have the engine ready for your inspection. Our team can also arrange a video inspection for customers who cannot visit in person.

Do you buy used engines?

Yes, we purchase quality used engines in good condition. Contact our procurement team with details of your engine including make, model, mileage, and condition. We'll provide a fair market offer.

Do you offer installation services?

We don't perform installations directly, but we can recommend trusted workshops and fitment centres in your area. We also provide technical support and documentation to assist your mechanic with the installation.

What if the engine has a problem after installation?

Contact our warranty department immediately. Do not continue to operate the engine if you notice any issues. We'll work with you to diagnose the problem and, if covered under warranty, arrange for repair or replacement at no additional cost.

Do you provide engine documentation?

Yes, all engines come with available documentation including test reports, service history (where available), and installation guidelines. For rebuilt engines, we provide a rebuild specification sheet detailing all replaced components.

Still Have Questions?

Our engine specialists are ready to help. Contact us via phone at +27 11 123 4567, WhatsApp at +27 82 123 4567, or email us at sales@autospareengines.co.za.